Divyesh Mistry | 905-790-8647 | divyeshm07@gmail.com

Experience

Bramptonist

Reporter — January 2016-present

  • Report on city news relevant to Bramptonist readers, crafting blog content based on the seriousness and tone of the story

  • Translate data into compelling and easy-to-understand visuals, such as interactive maps and graphs

  • Edit and fact check contributor posts, including optimizing for search engines

  • Moderate and engage with Bramptonist’s active social media community

Toronto Transit Commission

Senior customer service representative — February 2017-October 2017

  • Communicated resolutions to customer inquiries and suggestions via Twitter (@TTCHelps)

  • Liaised with other TTC departments to investigate customer queries

  • Developed expert understanding of transit and ridership in the GTA

  • Assisted junior staff members in crafting appropriate communications

Communications coordinator, founding member — 2015-2016

OneBrampton

  • Wrote and edited press releases, blog posts, and analytical whitepapers

  • Created 3D visualizations and maps illustrating OneBrampton’s advocacy points

  • Monitored OneBrampton’s social media conversations and engagement campaign

  • Tracked and projected user data with Google Analytics

York University Excalibur

Online executive editor, copy editor — 2013-2015

  • Reported stories relevant to a large and engaged campus community

  • Managed a production calendar of ~25 stories/wk for web and 10,000 print circ.

  • Copy edited and thoroughly fact checked all content before publication

  • Selected, edited, and optimized photos for all stories

  • Developed and enforced an in-house style guide

  • Created weekly communication schedules for blog and social media content

  • Implemented non-traditional storytelling methods using Storify and Google Maps

Education

York University, Faculty of Liberal Arts and Professional Studies, Toronto, ON

Honours Bachelors of Arts, majoring in urban studies (June 2014)

Skills/Software

  • Publishing: Google and Microsoft Office suite

  • Design: Adobe Photoshop, Illustrator, InDesign, SketchUp 3D Software

  • Social Media Storytelling: Storify, Hootsuite, Buffer, Google Analytics

  • Data viz and analysis: Excel/Google sheets, Google Maps, and Tableau Public

  • Project management: Slack, Trello